Why Choose Us


Capital Recovery Systems is specifically a government collection firm.

Our entire focus and core competency is collecting delinquent government debt. This specialization allows us to focus on the constant improvement of our services for government entities.


Our experience speaks volumes.

CRS is more of a "customer support & service center" for local governments than we are a collection agency. Our record of never having been sued, sanctioned, or fined for any violation for over 20 years is unheard of in this industry today. Simply put, CRS operates in a complaint-free environment.


You can utilize and benefit from our services at NO COST to you.

We have recovered hundreds of millions of dollars at literally no cost to our clients, utilizing available state statutes and local ordinances to save our clients thousands. Ask us how we can collect for you at no cost!

Client Testimonials

I must let you know that we are absolutely thrilled!!! To have recovered almost half a million dollars is exciting. And to know that you are having success with our aged cases is amazing.


Our experience with Capital Recovery Systems has been wonderful. There has not been one individual that hasn't had the interests of the Elkhart City Courts in their sights. Everyone we have dealt with at the company has been professional, courteous and friendly.


My sincere thanks to you and to everyone at Capital Recovery for your great service.

Theresa Cox, Elkhart City Court

During our relationship with Capital, they have demonstrated the ability to collect our fines and costs in a very professional manner. Capital's responsiveness and devotion to our collection requirements are second to nobody.


The utilization of Capital Recovery Systems has enhanced the overall efficiency of our office, while generating the additional revenues due to the court. I am confident that given the opportunity, they will do the same for you.

Guy Ferguson, Clark County

Our Philosophy

Craig Klein, President


"At Capital Recovery Systems, we're committed to maximizing the collections revenue of our clients. We provide unparalleled customer service, and approach debtors with a friendly and courteous attitude."



Our Story

Capital Recovery Systems (CRS) is a collection agency, exclusively serving government municipal and county clients. Founded in 1997, we collect for more than 450 local government clients, and we have collected hundreds of millions of dollars for those clients. We offer a customizable solution to collecting your delinquent debt that puts your needs first.

Our recovery rates average 2.5 times better than the industry norm and we take great pride in the fact we are one of the few agencies in the nation to have an A+ rating with the Better Business Bureau. That rating ensures that you are getting a collection agency with integrity and a level of professionalism far above what has come to be expected in a typical collection agency. Our recovery rates speak to our success but our clients are our best testimonial to the success we have achieved. We invite you to contact us and share in the success that we are achieving with local governments across the country.


Our Mission

“To provide our clients the most effective and technologically sound methods of collecting their delinquent receivables, while maintaining and preserving the relationship with their constituents.”



On Compliance

Capital Recovery Systems management and staff are well educated on laws that govern third-party debt collections. No violation of the Fair Debt Collection Practices Act (FDCPA) or other applicable federal or state guidelines is tolerated or condoned by CRS management. We keep abreast of the ever-changing laws in our industry and make sure our client is thoroughly protected at all times.


As a company, we want to give back to our community in a way that can really matter by volunteering on a consistent and weekly basis.  We want our employees to have the privilege of volunteering to experience the overwhelming intrinsic feeling that comes from humanitarian efforts.